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Verizon’s Message is a default messaging wireless application that works across multiple devices, features 250 group chats, and allows you to send and receive photos and videos. Recently, a lot of users have reported their Message+  keeps stopping.

Today in this article, we will be sharing how you can fix the Verizon Message+ application and other related troubleshooting. Without further ado, let’s check it out.

How to Troubleshoot Verizon Message+ When it keeps stopping

There could be various reasons why your Verizon Message+ application isn’t working. We will be going through all possible troubleshooting one-by-one. Follow the guide mentioned down below.

Restart your device.

Sometimes the issue can be resolved temporarily by recompiling the device file, and by doing this, your app might get service back. Try restarting your device. 

  • Press and hold the power button for a long period of time.
  • Click on power-off and to turn on, long press the power button to power-on.
  • That’s it!

Clear Cache

Learning cache can potentially help your device to fix issues. Sometimes, due to cache, some files might become corrupted or overloaded, which can cause performance issues, but clearing out the periodic cache can help you to avoid this. This is why most custom skins come with a clearner in-built into the device. Check out the following instructions mentioned down below.

Cleaning the Cache on Android

  • Open Device Settings.
  • Head over to Storage.
  • From there, go to Apps, and then on the screen you will have the list of all installed applications.
  • Choose the app for which application you want to clear.
  • Tap on the app, and then on the app info page. Clear the cache.

NOTE: Don’t clear the storage; it will remove the app data. 

Clear Cache on iOS

  • Open Device Settings, and then head over to General.
  • Choose iPhone Storage, and from the list, choose Verizon Message+.
  • Now, tap on the Offload App to clear the cache.
  • That’s it!

NOTE: Don’t delete the app; it will restore the app data from your device. 

Update your device and apps

Apps and devices may fail to function properly as a result of a vulnerability. However, the company will fix the problem rollout the patch update to fix those bugs. If you are unsure, then you should first check the update and later get in touch with the service.

First check the device update by navigating to Settings > Software Update > Check for Update.
Install the latest version of your app from the appropriate app store.

Reinstall Message+

Sometimes apps might get corrupted. For this, you should delete and reinstall the Message+ app on your device. First uninstall the application and then re-download and install the Verizon Message+ application from the Google Play Store and Apple App Store.

Common Troubleshooting

Before proceeding to the next step, check to see if there is a technical bug in the app or if you are experiencing issues with your internet connectivity.

Reset the factory settings.

If the above-mentioned troubleshooting doesn’t work, you have to reset your device. However, before performing a factory reset, you should look for and contact support to assist or update you if there is a real-time issue with them.

Noteworthy

Before trying this, keep a backup of your device so you won’t lose any data if any malfunctions occur.
Reset settings may differ depending on the Android skin that came with your device. If you get confused, go to the Manufacture Support page to see how to perform a reset for your device model.

Reset Setting

  • Open Device Settings and head over to General Management.
  • From there, choose Reset and then tap on Reset Settings. (It doesn’t delete the device data, instead it
  • will apply the factory settings to your device.)
  • After doing the reset settings, your device will reboot.
  • That’s it!

Factory Data Reset:

  • Open Device Settings and head over to General Management.
  • Then, select Factory Data Reset.
  • Then, click on Reset and enter the passcode or pin to confirm your action.
  • After that, your device will reboot, and then you will need to re-setup your device.
  • That’s it!

Verizon is one of the leading cellular carriers in the US (United States) where it offers messaging support, including with the plan. Hopefully, this guide will assist millions of people who use the Verizon Network, regardless of whether they are using a PC or a mobile device.

Thanks for being with us. If you have any questions, please leave them in the comments section below.

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