It had been almost three weeks since Samsung launched its new flagship Galaxy S24 into the world. At this moment, all the buyers who pre-ordered have revived the handset, experiencing the powerful specs and sleek design. But in between display colours, they disappoint users. Some users reported a washed-out look when compared to previous Galaxy models.

In that way, it raises confusion in users’ minds about whether this washed-out look in the S24 Ultra is a defect or whether this change is intentional. To dive deep into the user experience, people are facing muted colours (vibrant displays) as compared to previous models. The second thing they are facing is inconsistency in colour vibrancy, and such a lack of clarity raises speculation about a hardware defect in users’ minds. So, here I am sharing the real truth.

Understanding the change

For a moment, I agree that with the Galaxy S24 Ultra, Samsung has initiated a new washed-out look and a less saturated display as compared to previous models. But did you ever wonder why Samsung made such a change? I tried to figure it out and got that Samsung is trying to shift the gamut to a narrower concept, aiming for more accurate colour representation that adheres to industry standards like DCI-P3.

Another reason that I found is that, unlike the punchier profiles on previous models, the S24 Ultra display might be calibrated to be more realistic. Along with this, the official statement emphasises providing a more natural viewing experience. This suggests that they are trying to prioritise less vibrancy to provide an accurate and realistic view.

User impact and feedback

From the previous section, you got a rough idea of why Samsung has made such a strategic shift in display. But this sudden change with the Galaxy S24 Ultra results in a varied impact on users. These impacts include disappointment, confusion, and adaptation. Some users who lack clarity are confused about whether this change is a defect or an intentional change.

Does Samsung provide any updates to fix display color?

Similarly, some users who identified this change found it disappointing. However, some users have accepted and adapted to this new change. They have appreciated this potential change and Samsung’s intent for more accurate colour and a realistic view. So, this is the present picture of the Galaxy S24 display improvement for users.

Here you can see the varying reactions people gave to the new display change. See, users who have adapted to the change have done well and for good. But those who are disappointed can rely on an alternative. I mean, they can adjust the Galaxy S24 display to align with their satisfaction. To be specific, they can switch colour mode to vivid. Adjusting the eye comfort shield can match your intent.

Is there a fix coming?

At this moment, one thing is clear: the washed-out look of the display on the S24 Ultra is not a defect. But as I said, people have misconceptions that this issue is in effect, and because of that, a lot of users are expecting a fix for it. But to let you know, I researched and found that the official statement

Samsung clearly says that it is an intentional design choice, aiming for a natural colour experience. It means there is no chance to get any update to revert to the older display (more saturated profile).

Final Thoughts

To conclude, here I discuss the intentional changes in the latest update, clarifying that they are not defects but deliberate improvements. The acknowledgement of user feedback underscores our commitment to enhancing the overall experience. Looking ahead, potential future developments may build upon industry trends, offering even more refined features and functionalities.

As the gaming landscape continues to evolve, user engagement and feedback will remain pivotal in shaping the direction of updates and innovations. Regarding this, we invite users to join the discussion in the comments section, sharing their thoughts, experiences, and suggestions.

Frequently asked questions

Q1. What should I do if the Samsung phone display is not working?

Ans. Try restarting your device, or if your device is under warranty, claim it through the service centre.

Q2. Can a Samsung display be repaired?

Ans. Yes, even you can schedule a walk-in to get it fixed.

Q3. Is the display covered by Samsung’s warranty?

Ans. No, displays are not always covered by Samsung’s warranty.

Q4. Does Samsung have a 5-year warranty?

Ans. Except for any specific component, they never give such a long warranty.