If you’re an avid user of the popular fashion marketplace app Vinted, you may occasionally encounter issues with the messaging feature. It can be frustrating when messages stop working or disappear, as communication is vital for buying, selling, and negotiating with other users. In this article, we will explore common reasons for Vinted messages not working and provide you with practical solutions to resolve the problem. So, let’s dive in and find out how you can fix Vinted messages not working or messages disappearing.

Vinted is a popular online platform that allows users to buy, sell, and swap pre-loved clothing items. The messaging feature plays a crucial role in facilitating communication between buyers and sellers. However, there are instances when the messaging functionality encounters issues, such as messages not working or disappearing. In the following sections, we will explore the potential causes behind these problems and provide step-by-step solutions to help you overcome them.

Possible Causes of Vinted Messages Not Working

Internet Connection Issues

One of the primary reasons why Vinted messages may not work properly is a poor internet connection. Ensure that you have a stable and reliable internet connection before attempting to use the messaging feature. Weak or intermittent connections can result in messages failing to send or load correctly.

App Version Compatibility

Outdated versions of the Vinted app may not be fully compatible with the messaging feature, leading to glitches and malfunctions. It’s essential to keep your app updated to the latest version available on your respective app store.

Server Problems

At times, Vinted’s servers may experience technical difficulties, affecting the messaging functionality. When this occurs, messages may fail to send or be delayed. In such cases, the issue is typically resolved by Vinted’s technical team within a reasonable timeframe.

Device or Operating System Incompatibility

Older devices or incompatible operating systems may struggle to run the latest version of the Vinted app smoothly. If you’re experiencing issues with messages not working, ensure that your device and operating system meet the app’s requirements.

Troubleshooting Methods

To address the problem of Vinted messages not working, you can try the following troubleshooting methods:

Check Your Internet Connection

Before anything else, ensure that you have a stable internet connection. Connect to a reliable Wi-Fi network or enable mobile data on your device.

Update the Vinted App

Check for any available updates for the Vinted app in your app store. Updating to the latest version can often resolve compatibility issues and improve the overall performance of the app.

Clear Cache and Data

Clearing the cache and data of the Vinted app can help resolve various software-related issues. Navigate to your device’s settings, find the “Apps” or “Applications” section, locate Vinted, and select “Clear Cache” and “Clear Data.”

Restart Your Device

Perform a simple restart of your device. This can help refresh the system and resolve temporary glitches that may be affecting the messaging feature.

Contact Vinted Support

If the issue persists, reaching out to Vinted support is recommended. They have dedicated customer support teams to assist users with technical issues. Visit the Vinted website or app and look for the support or help section to find relevant contact information.

class="wp-block-heading">Recovering Disappeared Messages

If your Vinted messages have disappeared, try the following steps to recover them:

Check Message Filters

Sometimes, messages may be filtered or sorted into different categories within the app. Check if any filters are applied that could be hiding the messages you’re looking for. Adjust the filters accordingly to display the complete message history.

Refresh the Message Thread

Refresh the message thread by pulling down on the screen or using the refresh option within the app. This action can trigger the app to fetch any new messages or load any messages that were not visible before.

Use Vinted Website

If the messages are not visible in the app, try accessing your Vinted account through their official website. The web version might provide additional options or display messages that are not showing up on the app.

Contact Vinted Support

If all else fails, don’t hesitate to contact Vinted support. Explain the issue you’re facing, provide relevant details, and inquire about any available solutions or possible reasons for the disappeared messages. They will guide you through the recovery process or investigate the matter further.

Best Practices for Using Vinted Messages

To ensure a smooth and hassle-free messaging experience on Vinted, consider the following best practices:

Keep Your App and Device Updated

Regularly update the Vinted app to the latest version available. Additionally, keep your device’s operating system up to date to maintain compatibility and maximize performance.

Use a Stable Internet Connection

Connect to a reliable and stable internet connection when using the Vinted app. This will help prevent messages from failing to send or load properly.

Enable App Notifications

Enable notifications for the Vinted app to stay updated on new messages, offers, or any other important notifications related to your transactions.

Regularly Back up Important Conversations

If you have critical or valuable conversations within the Vinted messaging system, consider taking periodic backups. You can take screenshots or save important information externally to avoid losing vital details in case of any unforeseen issues.


In conclusion, encountering issues with Vinted messages not working or messages disappearing can be frustrating. However, with the troubleshooting methods mentioned in this article, you should be able to overcome these problems. Remember to check your internet connection, keep your app and device updated, and reach out to Vinted support if needed. By following best practices and utilizing the provided solutions, you can enhance your overall messaging experience on Vinted.


  1. Q: Why are my Vinted messages not working? 
    • A: There could be various reasons for this issue, including internet connection problems, outdated app versions, server difficulties, or device incompatibility. Try the troubleshooting methods mentioned in this article to resolve the problem.
  2. Q: How can I recover disappeared messages on Vinted? 
    • A: Start by checking message filters, refreshing the message thread, and using the Vinted website. If the messagesare still not visible, contact Vinted support for further assistance and guidance on recovering the disappeared messages.
  3. Q: Can I use Vinted messages on multiple devices simultaneously? 
    • A: Yes, you can use Vinted messages on multiple devices simultaneously. However, ensure that you are logged in to the same account to access and sync your messages across devices.
  4. Q: Are Vinted messages encrypted and secure? 
    • A: Vinted takes user privacy and data security seriously. While they have security measures in place, it’s always advisable to exercise caution when sharing sensitive information through any messaging platform.
  5. Q: How often should I update the Vinted app? 
    • A: It’s recommended to update the Vinted app whenever a new version becomes available. App updates often include bug fixes, performance improvements, and enhanced features, ensuring a better user experience.