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The latest flagship device from Samsung, the Galaxy S23 Ultra, comes with a range of exciting features and impressive functionalities. However, some users have encountered issues with lock screen notifications not working properly on this device. While it may be a bug in some cases, the majority of reports suggest that it is due to the confusing implementation of this feature. In this article, we will provide you with several methods to fix this problem.

Fix 1: Double Tap on the Notification Icon

If you can see the app icon for the notification but the content doesn’t show up, there’s no need to worry. This is how things work in the OneUI ecosystem. Samsung has provided granular control over this feature, and you can change its settings by double-tapping on the app’s icon and selecting “Details.” However, if you can’t even see the app’s icon, there might be a bug that can be fixed using the methods listed below.

Fix 2: Toggle App Notifications

The first step is to disable and re-enable the app’s notifications. This action will refresh the underlying settings and potentially resolve the issue. Follow the steps below:

  1. Go to the Settings menu on your device.
  2. Search for “App Notifications” and select it.
  3. Turn off the toggle next to the desired app.
  4. Wait for a few seconds and then re-enable the toggle.

Fix 3: Boot to Safe Mode

Sometimes, a third-party app or service can interfere with the proper functioning of various components on your device, leading to notification issues. To identify and resolve this problem, you can boot your phone into Safe Mode. Here’s how:

  1. Press and hold the Power button to bring up the Power Menu.
  2. Press and hold the Power Off option and tap on Safe Mode.
  3. Check if you are able to receive notifications from system apps in Safe Mode.
  4. If the notifications work fine in Safe Mode, the issue is likely caused by a third-party app.
  5. Reboot your device into normal mode and uninstall recently installed apps one at a time, especially those related to notifications, until the issue is resolved.

Fix 4: Toggle Lock Screen Notifications

Another method to fix lock screen notification issues is to disable and re-enable Lock Screen Notifications on your Galaxy S23 Ultra. Follow the steps below:

  1. Go to the Settings menu on your device.
  2. Search for “App Notifications” and select it.
  3. Choose an app and go to “Lock Screen Notifications.”
  4. Select “Hide Contents” and wait for a few seconds.
  5. Change it back to “Show Content” and check if the issue is resolved.

Fix 5: Choose Detailed Notification Pop-Up Style

Consider selecting the “Detailed Notification Pop-Up Style” instead of the “Brief” style to see if it resolves the lock screen notification problem on your Galaxy S23 Ultra. This change will display complete information for each notification, providing more details compared to the shorter notifications. Follow the steps below:

  1. Go to the Settings menu on your device.
  2. Search for “Notification Pop-Up Style.”
  3. Choose “Detailed” and check if the issue is resolved.

Fix 6: Enable Notifications on AOD

If you are using the Always On Display feature, you should ensure that it lights up the display for new notifications. Here’s how to enable it:

  1. Goto the Settings menu on your device.
  2. Search for “Always On Display” and select it.
  3. Enable the option for “Show for new notifications.”

That’s it! These are the various methods that can help you fix the issue of lock screen notifications not working on the Galaxy S23 Ultra. Try each of these workarounds and see which one solves the problem for you.

In conclusion, while the Galaxy S23 Ultra has impressive features, the implementation of lock screen notifications can be confusing for users. By following the troubleshooting methods mentioned above, you can rectify this issue and ensure that you receive notifications properly on your device.

FAQs (Frequently Asked Questions)

  1. Q: Why are my lock screen notifications not working on the Galaxy S23 Ultra?
    • A: Lock screen notification issues can arise due to bugs or confusing implementation. The methods mentioned in this article can help you resolve this problem.
  2. Q: How do I double tap on the notification icon?
    • A: To double tap on the notification icon, simply tap the app’s icon twice quickly. This will open up the app’s details where you can change the settings.
  3. Q: Will disabling and re-enabling app notifications fix the issue?
    • A: Yes, refreshing the app’s notification settings by toggling them off and on can often resolve the problem of lock screen notifications not working.
  4. Q: What should I do if the issue persists in Safe Mode?
    • A: If the problem continues in Safe Mode, it indicates that a system app might be causing the issue. In such cases, contacting Samsung support for further assistance is recommended.
  5. Q: How can I enable notifications on the Always On Display feature?
    • A: To enable notifications on the Always On Display, go to the device’s Settings menu, select “Always On Display,” and enable the option for “Show for new notifications.”

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