In this comprehensive guide, we will walk you through the steps to fix a frustrating lock screen wallpaper issue that some Samsung Galaxy users have encountered after updating to the latest software based on One UI 5.1.1. We understand how valuable your device’s customization is to you, and we’re here to ensure that you can once again personalize your lock screen to your liking.

Accessing Settings

To begin, let’s dive into the solution:

1. Unlock Your Samsung Galaxy Device and Access Settings

After unlocking your Samsung Galaxy device, the first step is to access the Settings menu. This is where you will start the journey to resolving your lock screen wallpaper issue.

Navigating to Apps

2. Scroll Through the Settings Menu and Locate “Apps”

Next, navigate through the Settings menu until you find the “Apps” option. Tap on it to proceed to the next step.

Filtering and Sorting

3. Access Additional Options with Filter and Sort

In the top right corner of the Apps screen, you’ll notice a Filter and Sort icon, typically represented as three vertical dots. Tap on this icon to access additional options that will help you pinpoint the issue.

Show System Apps

4. Select “Show System Apps” from the Dropdown Menu

This step is crucial because the Wallpaper and Style app is a system application. By selecting “Show system apps,” you’ll be able to locate the app that’s causing the lock screen wallpaper issue.

Locating “Wallpapers and Styles”

5. Scroll Down to Find “Wallpapers and Styles”

Scroll down the list of apps until you find “Wallpapers and Styles.” Tap on it to access its settings. This is the key to resolving the problem.

Accessing Storage Settings

6. Locate and Tap on “Storage”

Within the “Wallpapers and Styles” settings, locate the “Storage” option. Tap on it to access the storage settings for the app.

Clear Data

7. Clear Data to Remove Stored Preferences

You’ll find two options: “Clear data” and “Clear cache.” Begin by tapping on “Clear data.” This action will remove any stored data or preferences associated with the app.

Clear Cache

8. Remove Temporary Files by Clearing Cache

After clearing the data, return to the storage settings and tap on “Clear cache.” This will remove any temporary files that may be causing the lock screen wallpaper issue.

Restart Your Device

9. Restart Your Samsung Galaxy Device

Once you have successfully cleared both data and cache, it’s essential to restart your Samsung Galaxy device. This ensures that the changes take full effect.

Checking the Lock Screen Wallpaper

10. Customize Your Lock Screen Wallpaper

After your device has restarted, attempt to modify the wallpaper in your lock screen settings. At this point, you should be able to set a new lock screen wallpaper without any issues.

Additional Information: Data Loss Warning

It’s important to note that clearing the data of the Wallpaper and Style app will erase any customizations or preferences you may have set. You will need to reconfigure your lock screen settings as desired.

Samsung Software Update

After following these steps, if the lock screen wallpaper problem persists, don’t worry. Samsung is actively working on a solution. To take advantage of the remedy, make sure your device is updated to the most recent software version as soon as it becomes available.

By following these simple yet effective steps, you can successfully resolve the lock screen wallpaper issue on your Samsung Galaxy device, restoring your ability to customize your lock screen to your liking.


1. Can I Fix the Lock Screen Wallpaper Issue Without Losing Data?

Unfortunately, clearing the data and cache of the Wallpaper and Style app may result in some data loss. However, it’s a necessary step to resolve the issue and regain control over your lock screen settings.

2. How Do I Check for Software Updates on My Samsung Galaxy Device?

To check for software updates, go to the Settings menu, scroll down to “Software update,” and select “Download and install.”

3. Is Samsung Actively Addressing This Issue with Software Updates?

Absolutely, Samsung is aware of the problem and is actively working on software updates to provide a long-term solution.

4. What If the Issue Persists After Following These Steps?

If the issue continues, it’s recommended to wait for Samsung’s software update, as they are actively working on a solution to completely resolve the problem.

5. Can I Customize My Lock Screen Wallpaper After Fixing the Issue?

Yes, once you’ve followed the steps and resolved the issue, you can once again customize your lock screen wallpaper to your preference.