Last month, Apple released another iteration of their iPhones, specifically the “iPhone 15,” which boasts improved camera and graphics capabilities. Alongside the annual launch, the iPhone 15 also introduced several new enhancements, such as increased battery capacity, Dynamic Island, and more. However, unfortunately, many iPhone users have reported experiencing their iPhones getting stuck at the Apple logo during the initial setup.
We understand how frustrating and troublesome this issue can be, as it can result in data loss, the inability to use the phone, and other inconveniences. As members of the tech domain, we have gathered information on the possible reasons behind this problem. Fortunately, we have found some practical solutions that you can try. Let us delve into the details.
Troubleshooting Guide: Resolving the iPhone 15 Stuck at the Apple Logo Issue
During our research into the exact cause of this issue, we discovered several factors that could contribute to it. After carefully considering different aspects, we identified potential causes such as a software glitch, hardware problems, or even a bug in iOS 17. Although there may be other reasons, these are the most common ones, mainly when the issue occurs with a brand-new phone.
In response to this issue, Apple has released a support document that provides troubleshooting steps to resolve it. However, some users may need help understanding and executing the recommendations outlined in Apple’s document. To address this concern, we have compiled all the recommendations in a user-friendly manner so that anyone can follow them. Let us get started.
Force Restart Your iPhone
The first thing a user should do is restart their iPhone from scratch. As we have mentioned, if your brand-new iPhone 15 is stuck at the Apple logo during setup, it is most likely a software glitch that can be resolved by starting fresh. To do this, follow these steps:
- Press and quickly release the Volume Up button.
- Press and quickly release the Volume Down button.
- Press and hold the side button until you see the Apple logo.
- That is it.
Keep your iPhone in recovery mode and restore it.
Your iPhone may have corrupted data, causing it to get stuck at the Apple logo during the initial setup. If the issue persists after restarting the device, we recommend putting your iPhone into recovery mode to delete all the data and restoring the essential files to resume your experience. Follow the instructions below to put your iPhone into recovery mode:
Note: Before attempting this fix, backup your important files.
- Firstly, connect your iPhone to your PC using a USB-C cable.
- Then, press and quickly release the volume-up button.
- Next, press and quickly release the volume-down button.
- Press and hold the side button until you see the recovery mode screen.
- Afterward, restore from either Finder or iTunes.
- That is it; you are done.
Use a third-party tool.
Up to this point, we have tried the best ways to fix the problem. However, if the problem persists and remains unidentified, a developer-developed solution may be the only option. But there is also another hope: a third-party tool. Plenty of tools available can automatically detect glitches or bugs and fix them. In this case, we recommend using a trusted tool called “Tenorshare ReiBoot.” Please refer to the instructions below to better understand how to use it.
- On your PC, download and install Tenorshare ReiBoot.
- Then, connect your iPhone to your PC.
- Now run the installed program.
- Afterwards, ReiBoot will automatically detect any glitches or errors.
- Then, you will see a few options to fix the bug if any are found.
- Comply with those options and recommendations.
- Lastly, disconnect your iPhone from the PC, and you are done.
These are potential solutions that an iPhone 15 user can try. In any case, if users are still experiencing the same problem, they should seek Apple support. They must ask them what more can be done or whether they need to take the iPhone to the service center. Alongside these fixes, a few tips, such as ensuring the phone is charged and trying to connect to a different PC, can help efficiently resolve this issue. So, this was all about fixing such iPhone concerns. If any user has any queries, please ask them below.
Frequently asked questions
Q1. Why is my iPhone stuck on the Apple logo?
Ans. The most probable cause is a failed software update, specifically iOS 17.
Q2. Why is my phone not responding to touch?
Ans. There is likely physical damage to the iPhone, causing the touch function to be inoperative.
Q3. Why won’t my iPhone restart?
Ans. There is a simple cause, which is a software glitch.
Q4. What is a hard restart for an iPhone?
Ans. It means resetting or erasing all the data stored on your iPhone.
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