How to fix Call history not showing on an Android Phone?

The call history feature is provided to all Android users, allowing them to check what calls they have made in the past. This is not only an introduction or a feature rather than a utility Reason being it is simple. If a user calls someone frequently, then without referring to the contact list, such a user can reach him with a single tap. In addition, it records when a user calls someone.

That way, you can understand how important a call history is on Android phones. But how would you react when you couldn’t see the call history on your phone? You might be surprised by just imagining it. However, some Android users are raising support for it. Keeping that in mind, we have researched it, and here we provide the most effective possible fixes to solve it.

How to fix Call history not showing on an Android Phone?

When you are experiencing issues with Call History, this means that the issue can be caused by the user or by the manufacturer of the phone. The only two sides where someone made a mistake prevented Call History from showing. As for the phone manufacturer’s end mistakes, if there is any issue, they self-acknowledge the user on their support page.

In the case that the user makes a mistake, you need to take care of a few things that cause the Call history not to display. You might have a hard time understanding which factors are causing this error. For that, we researched it and found some most probable factors that are causing this error if it is happening from the user end. So, let’s take a look at all of them and fix the issue from the user’s end.

Allow the Phone app to access Call logs.

I know this is a common occurrence, but most users make mistakes with these parameters. Android phones, or any other phone, operate according to permissions. Even if you don’t grant permission for the phone app to use, it won’t make a single call. If your call history is showing up, that means you might not have been given permission to access call logs. So, make sure that is the case, and if not, allow the phone app to access call logs with the help of the steps below.

• Open the Settings menu.
•  Head over to the Application Menu >> Scroll down to the phone and access it.
•  From there, tap on Permissions, and under the Call logs section, ensure that Call Logs are enabled.
•  If not given, allow Phone Apps to access call logs.
•  That’s it. From now on, your call history will start showing.

Enable automatic Date & Time.

As Call logs run based on correct time and date preferences, to ensure proper working, you should enable automatic date and time. Therefore, there will be no mistakes regarding the date and time. The reason is if the date & time is incorrect, the call history may malfunction on your phone. To fix it, follow these steps to enable automatic date & time.

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• Open the Settings menu.
•  Scroll down to General Management.
•  Tap on the Date & Time option there.
•  Now toggle on the option for “Automatic Date & Time.”
•  That’s it, and you are done.

Force Stop the Phone App

On Android, Force Stop works the same way as end tasks on PC. The call history is not displayed whenever an app malfunctions, such as this one. It is possible to fix that malfunction by using the force stop. This malfunction happens because of a huge mess up of processes related to that app. It means your issue persists if you reach this point. So, in order to fix it, force stop the Phone app. If you don’t know, please follow the steps below.

Note: While doing the below steps, make sure to turn off the Phone app. Otherwise, this fix will not work.

• Open the Settings menu.
•  Scroll down to the Application Management section.
•  From the list of options, select the Phone App.
•  Under there, tap on the Force Stop option.
•  Your phone app will start showing call history in a moment.

Clear Phone App Cache

It stores cache files to enhance the user experience by loading the app more quickly than usual. However, when cache files are stored for a long time, they will become corrupted. As a result, it starts malfunctioning and loses a few in-app processes, including Call history. So, if you want things to go back to default, clear those cache files. Here are the steps you should follow if you don’t know.

1. Launch the Settings Menu on your phone.
2.  Then head into Application Management.
3.  Tap on the Phone App there.
4.  On the next screen, tap on Clear cache files.
5.  That’s it. In a moment, your phone app’s cache will clear.

Pro Tip: If the issue is on the developer’s end, wait until the issue is fixed. You can get your call history with your network operator’s help. In today’s world, almost all network operators have dedicated apps that let you keep track of all your daily calls, messages, and data limits.

Besides that, you must note that if you are using any third-party phone app, you should immediately switch to the default phone app. You can do that through settings >> application management >> Phone App >> Set it as default. In this case, the user can fix the problem by fixing these causes. If there is any bug or issue with the phone app (Google’s Phone App), then you can update that from the Google Play Store. It may also be possible to send a help request to the Support Page of that App. 

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