Fix: Android device is connected to Wi-Fi but you can’t access the internet

Whenever we exhausted our daily internet limit, we usually switch to a Wi-Fi network. It is okay that when you are using Wi-Fi it eats your phone more than usual. The problem is that when we use Wi-Fi, we make a lot of mistakes that cause internet access problems. There have been a lot of Android users recently using wi-fi and successfully connecting to it. However, it also shows “no internet access”.

Despite this, this problem does not seem to be affecting any particular phone company. It is happening with varied companies’ smartphone users. There is no doubt that the issue is on the user’s end, not on the developer’s side. The problem can be caused by a variety of factors, such as network congestion, the wrong date and time, and several others. So, here we will discuss all possible reasons to fix it.

Fix: Android device is connected to Wi-Fi but you can’t access the internet

After evaluating a lot of things, we found that there are mainly three areas: your network, router, and your phone. From these areas, you are experiencing problems with internet access. Surprisingly, we don’t know exactly which cause is causing this problem. So, we are sharing all the possible solutions to fix the no internet access issue.

Whether the issue is with your device

The first thing to do is to check if the issue is arising from your device or if there is another problem. Clearly, if it is due to a device, then what are the causes and how can we fix them, so let’s look at each of them one by one.

Note: Here we are assuming that your phone is updated to its latest software version and has the correct date & time.

Restart your phone

A smartphone never wears out, but as a result of excessive processing of data, the processor starts malfunctioning. And here the same thing may be happening and because of that phone can’t manage Wi-Fi processing. So, to restore the default, simply restart your phone so that the phone can be restored to its default position.

Forget and reconnect to Wi-Fi

If the issue persists after restarting the phone, that indicates that you have a problem with your Wi-Fi connection. Certainly, it happens from time to time that when you connect with Wi-Fi it loses some data files to provide complete access. Here if you are getting a problem with no internet connection, you need a fresh connection so that complete things can be accessible. So, for a fresh connection, follow the steps below.

1. Go to the Settings menu.
2.  Head into the Wi-Fi section and find the Wi-Fi network with which you are having problems.
3.  Now tap on the “i” button next to the Wi-Fi network name.
4.  Under there, tap on forget network option.
5.  After that, on the Wi-Fi home screen tap on the same Wi-Fi network and re-enter the password.
6.  Lastly, tap on connect and you are done.

Reset network settings

It might be a major issue that Network Settings has such component files that cause problems. These are the settings responsible for the Bluetooth not working issue. You don’t have to worry, just resetting these settings to the default can make things better for you. To reset network settings, follow the instructions below.

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1. Open the Settings menu.
2.  Tap on the General Management section.
3.  Under there, select the reset option.
4.  Now on the next screen tap on reset network settings.
5.  Lastly, confirm the action and you are done.

Whether the issue is with the router.

Wi-Fi runs in support of the router and any case router failed to pass the network connectivity then it shows no internet access issue. When checking your phone for internet access, if your phone isn’t having an issue, check your router. So, let’s look at the router and fix any issues arising from this end.

Note: Apart from these fixes, I assume you have an active Wi-Fi subscription plan and are updated to the latest router firmware.

Restart the router

In the same way that your phone must be rebooted to get a fresh start, your router must be restarted as well. Since routers pass a lot of network data files and sometimes they get slow and do not give you access to the Internet. From the router’s end, just restart it with the ethernet and power cables plugged out. Replug in after 2-3 minutes and check if the issue persists.

Reset your router

As an example, some files on your phone get corrupted in the network settings component, causing you to see an error message. Similarly, On the router, it can be possible some corrupted files are stored there. To fix it, reset your router with the help of these steps.

1. Simply locate the reset button on the back of the router.
2.  Then using a paper clip or similar thing press and hold the reset button for 15 seconds.
3.  Now, wait for the router to fully reset.
4.  That’s it. Turn on your router and enjoy it.

Turn off the traffic control

There is a feature on every router that allows you to manage the downloading and uploading of data. They are default rules that the router needs to be configured. The controls, however, sometimes limit themselves to only allowing access to the internet. For this, we need to turn off these controls so to do that follow the below instructions.

1. Open a web browser and visit 192.168.0.1.
2.  From there, enter your username and password to log in.
3.  Then click on manual setup >> Advanced settings.
4.  Uncheck the traffic control box and save the changes.
5.  That’s it, you are done.

Whether the issue is with the network

Even if you checked your device and router, the problem persists. Once that is done, you need to check things on the network’s end. For that scenario, we are sharing a few troubleshooting steps that will help you resolve this issue from the network’s end.

Network congestion

It is due to such a large user base that internet providers have experienced a lot of network congestion. As a result, your router can’t process data for your device. And you think the problem is with your phone. To fix it, call your Internet service provider and ask if there is any network congestion.

Network Capacity Planning

To have a proper network connection, ensure a planned data capacity. If the planning is not so appropriate, you might lose access to the internet. For this reason, you should contact your internet service provider and plan your network capacity together. Therefore, you don’t need to face network connectivity issues.

As well, to check if there is a problem arising on the network’s end you can check bandwidth limit the bandwidth or check whether the public Wi-Fi network is secure. Additionally, make sure you double-check the password, move the phone closer to Wi-Fi, and do other similar things. Therefore, you can fix the no internet access issue more easily with these things. After such an explanation, if any user still has any questions, then ask them all below.

Frequently Asked Questions