If your webcam isn’t working as expected with Zoom or any other video-calling app, don’t worry. This is a common problem, and there are some simple troubleshooting steps you can take. In this article, we will share a troubleshooting guide with fixes to help you fix your webcam.
Fix: Webcam is Not Working on Zoom
Before we proceed, there are some simple troubleshooting steps and things you should check:
- Perform a quick restart. First, restart Zoom, and if it still doesn’t work, try restarting your computer.
- Check for updates: a. Make sure your Zoom is updated to the latest version. b. Check for Windows updates and driver updates, especially for your webcam driver.
- Try reinstalling: a. Try reinstalling Zoom. b. Try reinstalling your webcam driver.
- Check your webcam: a. If you use an external one, ensure it is still plugged into your device.
- Perform troubleshooting: a. Use the Troubleshooting feature.
- Disable internet security: a. Security concerns may have caused your webcam to be disabled for Zoom. Check for Webcam Protection, and if it is enabled, disable it until you are done with your Zoom video call.
Troubleshooting Guide from Zoom
The Zoom support page has shared some tips to fix webcam issues. The company has said that apps like Skype, FaceTime, WhatsApp, or any other video-calling app might create conflicts with your webcam and cause issues. Check if another application is already using your webcam. Try closing that first and then reconnecting with the Zoom video call. To check, you can use Task Manager or PC Manager and force close the app.
Fix for Mac Users If you are running MacOS 10.7 or higher, you can try this fix:
- Open Finder and click on “Go” in the navigation panel.
- Choose the “Go to Folder” option and type this command: /Library/QuickTime/.
- Click on “Go,” and you need to delete components such as Video Glide, Sonix SN9C, and 3iVx Video Codec from there.
That’s it! Now try reconnecting your video call on Zoom. For other specific use-case scenarios, you can follow the guide mentioned below.
Disable Webcam
Daemon This is another fix from Zoom. You need to use a command to kill the Webcam Daemon. This command will disable all webcam processes instantly and restart them, which might fix your issue with the Zoom webcam. Use this command “sudo killall VDCAssistant” in the command line to disable the Webcam Daemon.
- Open Terminal, and Run this sudo killall VDCAssistant.
- After that, Enter this sudo killall AppleCameraAssistant
Fix Zoom Webcam Issue on Lenovo Laptops. For Lenovo users, there is a specific fix guide. It’s pretty simple:
- Open Lenovo Vantage. If you don’t have it, download it on your PC.
- Go to Hardware Settings and then Audio and Visual.
- There you will find Camera Privacy Mode.
It’s possible that your camera has been disabled.
- That’s it!
If you are using Lenovo Vantage on Windows 8, navigate to Lenovo Settings > Camera and disable Privacy Mode from there. For Windows 7 users, search for Lenovo Web Conferencing in Windows search to enable your laptop webcam and shut down the Lenovo Web Conferencing program.
class="wp-block-heading">Fix Zoom Webcam on Windows 10 or Higher
- Open Windows Settings (Shortcut Key: Windows + I).
- Go to Privacy and then camera.
- Check “Allow apps to access your camera” and ensure it is toggled on.
Check Your Browser Settings. It’s possible that you are having issues with your browser settings. To fix this issue, follow these instructions:
- Open Chrome Settings by clicking on the menu in the upper-right corner and choosing “Settings” from the drop-down options (or type “chrome://settings” in Chrome’s address bar to get to Settings faster).
- Go to Privacy and Security and then Site Settings.
- Check if the camera is set to “Ask before accessing” for its default behavior.
That’s it! If you’re still having trouble fixing your Zoom webcam issue, you can report it on Zoom’s Twitter handle. Alternatively, you can press F8 or F10, as some laptops require these function keys to enable the webcam.
