This problem is most commonly encountered when your Windows graphics settings are not optimized to run BlueStacks, or your Windows version does not support Hyper-V, which is required to run BlueStacks. Some games, such as Call of Duty: Mobile, require Hyper-V to be enabled in order to run properly.

If you are unfamiliar with Hyper-V, it is a virtualization technology that allows you to create and run virtual machines, such as Android devices. Microsoft has included Hyper-V with Windows 8, Windows 10, and Windows 11, but it is not enabled by default. You can enable it through the Control Panel.

Enabling Hyper-V on Windows for Improved BlueStacks Performance

To resolve this error, there are a few things you will need to check. One possible solution is to update your Windows to the latest version. This may resolve the issue and allow BlueStacks to run properly on your system.

Before proceeding, ensure that your system meets the minimum requirements for running BlueStacks. These requirements include:

  • Operating System: Windows 7 or later
  • Processor: Intel or AMD 2-core processor
  • RAM: 4GB of RAM
  • Storage: 5GB of free disk space

The exact requirements for running BlueStacks may vary depending on the version you are using. In general, it is recommended to run BlueStacks as an administrator and have the latest version of your graphics driver installed. This will help ensure that BlueStacks runs smoothly and without any errors on your system

Step-by-Step Guide to Enabling Hyper-V for BlueStacks on Windows

Ensure that your computer meets the minimum hardware requirements, which include a 64-bit processor with second-level address translation (SLAT), 4GB of RAM, and BIOS that support hardware-assisted virtualization. Once you have confirmed that your computer meets these specifications, you can enable Hyper-V for use with BlueStacks by following these steps.

How to Fix 'Incompatible Windows Settings' in Bluestacks
  • To enable Hyper-V on your computer, search for ‘Turn Windows features on or off’ from the Windows Start menu.
  • This will open a Windows Features dialog box. Check the box for Hyper-V, or any of the other listed options (Virtual Machine Platform,)
    • Windows Hypervisor Platform
    • Windows Sandbox
    • Windows Subsystem for Linux) if you cannot find Hyper-V.
  • Click ‘OK’ to confirm your selection and allow Windows to install the Hyper-V platform.
  • You may be prompted to restart your computer once the installation is complete. This is necessary for the changes to take effect

Note: if you continue to receive the error message after enabling Hyper-V, try running BlueStacks as an administrator. This may resolve the issue

Alternatively, you can enable Hyper-V using the Command Prompt (CMD).

  • To do this, open CMD as an administrator from the Windows Start menu.
  • Once the command prompt is open, enter ‘dism.exe /Online /Enable-Feature /FeatureName:Microsoft-Hyper-V /All’ and hit enter.
  • Wait for the process to complete, then restart your computer. This should enable Hyper-V on your system

Bluestacks is a resource-intensive application that may not be able to operate on low-powered systems. It requires a significant amount of resources from your computer in order to function properly.

If your system meets the requirements and you are still encountering the ‘incompatible Windows settings’ error, you should try reinstalling BlueStacks or try the following quick troubleshooting steps.

  • Restart your computer after reinstalling BlueStacks.
  • Update your graphics card driver to the latest version.
  • Temporarily disable your antivirus or security software and try launching BlueStacks again.
  • Adjust your computer’s power settings to ensure that BlueStacks is running in high-performance mode.
  • Check for Windows updates by navigating to the Windows Start menu > Settings > Update & Security, and clicking ‘Check for updates.’ These steps may help resolve the issue and allow BlueStacks to run properly on your system.”

If your problem persists, you may want to contact BlueStacks support for further assistance. They will be able to provide personalized support and help you resolve any remaining issues.