This is one of the most common errors on Windows 7 or higher, where Windows File Explorer becomes unresponsive with the error message “Windows Explorer has stopped working and is restarting.” If you also have encountered this, then here is the complete guide to rectify the Windows File Explorer has stopped working. Follow the following instructions mentioned down below.

How to Fix Windows File explorer has stopped Working

There could be various reasons for this error, which is likely to cause Windows Explorer to crash or freeze. So, with respect to your problem, here is the troubleshooting to resolve the query without further ado. Let’s check it out.

To clear malware, simply run a quick check disk, create a system restore, update your Windows to the latest version, and run a full scan of Windows Defender.


If you use the following troubleshooting to resolve the error, here you go with the guide.

Disbale: Preview Pane, Thumbnails, UAC Temporarily, DEP and See

So, starting with disbalancing the preview panel

  • Click on the Organize in File Explorer
  • Head over to Layout
  • Click on Preview Pane;

Disbale Thumbnails

  • Click on the Folderoption on File Explorer
  • Click on View tab and then check the ‘Always Show icons’
  • Next, Choose Never Thumbnails
  • Click Apply, and then Click ok to save changes

Disbale UAC

You should check after disbaling the UAC temporarily

Disable DEP and Check

It is a Security feature, where DEP stands for Data Execution Prevention. This helps to safe out device from unknow viruses and security threats. Use this cmd command to execute “bcdedit.exe /set {current} nx AlwaysOff”

Open Folder in New Process

  • Open File Explorer
  • Click on Organize and then click on Folder & Search Option
  • Select View and then click on Advanced Settings
  • Check the Checkbox for ‘Launch Folder Windos in a Separate Process’
  • Click Ok to save changes.

Check installed Add-ons

If you have installed any add-ons to your computer, then you should check for them. If you find any unwanted extensions installed, we recommend you remove them from your computer.

For this, you can download and install ShellExView, which helps you scan and detect any malicious 3rd party Shell extension installed on your computer. If it detects any such extension, you can remove the extension using ShellView.

Run System File Checker

It check the Windows system, as it is integrated with Resource protection. Where if it detected any thing it helps to restore the system file.

  • Open CMD as administration
  • Type sfc /scannow, and hit enter
  • That’s it!

Update Video Drivers

  • Open device manager, search for Device manager on Windows Search from the taskbar
  • Head over to Display adapter
  • Choose your driver
  • Right-click on the driver, and then click on Update Driver Software
  • Keep patience it will scan, if it found any update it will downlaod and installed on your computer
  • That’s it!

Troubleshoot in clean boot state

  • Search for Msconfig and then go to General tab
  • Click on Selective Statup
  • Check the checkbox for the Microcosft Service  and disbale other non-miucrosoft service
  • Click Apply and then ok to save changes.
  • Restart your PC and then if it resolve the error clear the Load System files and then Save changes

Windows Memory Diagnostics Tool

  • Open Windows Control Panel and then search for ‘Memory’ in the search
  • Then, Click on Diagnose Computer Memory
  • Choose  ‘Restart and Check for problem’
  • Wait for it to check for the problem, It restart your PC and will check after it.
  • You can also choose the advance option from the avaiable options
  • That’s it!

Hopefully, this article will remain helpful for you and you will have successfully rectified the error. We would like to know your valuable opinion and feedback if there is any query you would like to share with us in the comment section down below.