Installing, purchasing, renting, and downloading programs from the Windows Store can all be done from your computer. Not to mention that it has been quite amazing that you can now safely download and install applications without visiting an internet website.
The user couldn’t complete the purchase, according to some reports. We have compiled a guide that will help you to repair the Windows 11 Store feature that will not enable you to purchase an app in this article down below.
Fixing “Windows 11 Store won’t let you buy apps”
Several things could be causing this error, so let’s look into it.
Select a new region
Your Microsoft Account needs only to be set to your preferred region. Certain regions of the world are restricted from buying apps from Microsoft. We’ve included step-by-step instructions below.
- Open the Windows Settings
- Shortcut key: Windows + I
- Go to the Settings app and choose Time & Language.
- Choose “Region and laungugae” if you want to select the region as well as the laungugae.
- Right-click the panel to change your region.
- All that’s needed is that!
This will likely resolve your problem once it has been performed.
Clear the cache in the Windows Store
Sometimes Windows’ cache was corrupted; it used to be stored in the storage. Hence, you may be able to place an order after a cleaning. You can try to resolve the issue by clearing your Windows Store cache. Here’s how it’s done.
- Search the desktop using the search bar
- Look for Wsreset.exe in the start menu.
- Once you run this, your cache will be cleared automatically.
- Then you’re done!
Create a New User Account
If you recently created an administrator account, you can repair your corrupted user account. Creating a new user will prevent this from happening again, so make a backup before you proceed with creating a new account.
- Open the Windows Settings
- Shortcut key: Windows + I
- From your account, select Family & Other people.
- Choose Add Someone Else to this PC in the right-panel by choosing “+”.
- When selecting “I do not have the sign-in information for this person,” click on “Add a user without a Microsoft account.”
- Next, enter the user’s information and the new account’s details.
- To proceed, click Next.
- The Administrator account can now be switched. Here is how to do it.
- Click on Accounts after relaunching Settings.
- On the left-hand side, click “Family & Others”.
- Under New User account, click on “Change Account Type”.
- From the drop-down menu, choose “Account Type” and Administration.
- Click ‘OK’ to continue.
Recheck to see if the error has occurred or if the resolution was successful. Finally, move your files and programs to the new administrator account.
Try logging in with a different account
Occasionally, a problem only occurs on an individual account whereas others function normally. Consider using a different account to purchase. You can find the guide here.
- Log in with a different Windows 11 account.
- You will be prompted for your administrative account information when you open the Windows Store.
- Make sure the error was resolved now.
The method mentioned above may not work in most cases, so we recommend following the method below if that method does not work.
Windows Firewall should be enabled
Ensure that Windows Firewall is turned on; it must be enabled. You should temporarily disable your third-party firewall program if you are using one, and keep Windows Firewall enabled.
- Windows Settings offers access to the Firewall.
- You can search the Windows Start menu
- Open Windows Firewall and enable it
- Confirm the action you are taking
- It’s all I have to say.
Update your Windows installation
Microsoft will most likely patch the problem with an update, so if your Windows is old, update it.
- Click on Windows Settings
- Shortcut key: Windows + I
- On the Update & Security page, click
- Then, click “Update” on the right panel.
- Install the software by clicking on the Download and install button.
- Restart your computer now.
Update your antivirus software
To test whether the issue was resolved, or whether the program was triggered by antivirus, you can tweak some of the configurations or temporarily disable Windows’ Antivirus Program. Windows should be able to be downloaded again if the problem has been resolved by my updating the antivirus software.
Upgrade to Advanced Internet Option
You may also experience a problem with your internet interfering with purchases in the Windows 11 Store. You can apply the following tweak to your internet option. This guide can be found here.
- Option to open the Internet
- Look for “Internet Options” in the search bar.
- Click “Advanced” to see advanced options
- Uncheck the “Don’t save encrypted pages to disk” checkbox.
- Afterwards, click the OK button.
Disable proxy settings
As we mentioned previously, the proxy settings may be causing the problem, so you can resolve it by disabling them.
- Open the Internet option
- By using Search, you can access “Internet Options”.
- “LAN settings” can be found under Connections.
- To disable all options, click OK.
- There you have it!
The article listed above should have provided you with some help for making your purchase on the Windows Store. If this doesn’t work, try purchasing it from another device using your account. The purchased item will then be available for download from your computer.
